Our Policies

Registering for a Cambridge class

Registration must be completed through the City of Cambridge. Families may pay by cheque, cash or credit in person, at the Cambridge Centre for the Arts, or by credit on-line at www.cambridge.ca. Before registering on-line, families will need a PIN number which can be set up over the phone at, 519-740-4681 ext 4376.

Refunds and Credits

For Waterloo and Wilmot classes, A fee of $25.00 will be deducted if cancellation occurs prior to your first class. Refunds for Waterloo and Wilmot classes when requested up to 24 hours after the first class, are subject to a $50 administration fee. No tuition refunds will be given after this, although credit toward future classes may be issued in exceptional circumstances, at the director's discretion.

If you are registered through the Cambridge Centre for the Arts, please contact the Centre directly about credits/refunds, either in person, or by calling 519-740-4681 ext 4376.

Make-up Classes

You are welcome to schedule a make-up anytime over the semester. If you find you’ve missed more than 3 classes, contact us and we’ll help you schedule any extra make-ups. Please note that make-ups cannot be carried over to future semesters, and are arranged on a space-available basis only.

Referral Discounts

If you refer a new family to Music Together of Kitchener-Waterloo, you receive $15 credit to your account. Please be sure to have the enrolling family include your name in the comment section when registering.

Class Availability

Available classes are subject to an enrolment requirement of 6 - 12 registered children per class. Classes may be combined or split and class times may be altered to suit enrolment. Staff assignments also subject to change.

Switching Classes

Consistency is important for your child’s learning, so we ask that you try to settle into your class in the first few weeks of the semester as the integral musical community is being established between families and your teacher. However, we understand that sometimes schedules change and nap times shift, etc. Therefore, we will do our best to accommodate your request and find a class that works for you and your child, subject to availability.